National Telecommunication Commission (NTC) of the Philippines conducted a pilot test of fixed broadband speed of local Internet service providers in the Philippines. Among the four tested, a subsidiary of Globe Telecom registered the slowest internet connection.
According to NTC deputy commissioner Delilah Deles, “ISPs are monitored from different locations in Metro Manila at different times of the week. During each testing, we use our JDSU Handheld Services Testers, which cost about a million pesos each, to monitor and measure the speed of fixed broadband.”
Deles showed the JDSU Handheld Services Testers attached to broadband routers of Bayan Telecommunications, Incorporated (Bayantel); Globe Telecom; Philippine Long Distance Telephone Company (PLDT); and Sky Cable Corporation’s SkyBroadband.
Bayantel, a subordinate of Globe Telecoms, have the slowest internet speed from the four ISP tested by the NTC. Bayantel registered 536 kilobits per second (kbps) for a fixed broadband service advertised as 2 megabits per second (mbps) downstream.
According to the result, Globe Telecoms, PLDT, and Sky Cable passed the test with acceptable speed. Globe Telecoms recorded 2785 kbps for a 3 mbps broadband, PLDT logged 3367 kbps also for a 3 mbps broadband, and Sky Cable registered 2818 kbps for a 3 mbps broadband connection. "Bayantel, however, showed the slowest speed; so they have to diagnose their network and improve it before the actual testing next month," NTC Director Edgardo Cabarios said.
Should Bayantel fail to improve its network before October, Cabarios said it has to inform its subscribers that it can only provide a speed of up to around 563 kbps.
In Bayantel response, the ISP said that “[t]he data presented from the pilot NTC test of measuring the Internet speed of fixed broadband speed of service providers were the initial results taken from a test environment, located at a specific location (the NTC premises) and point in time.”
Bayantel also added “There is reason to believe that it may not present an accurate reading of our service to our customers. There are a host of other factors – technical and non-technical in nature – that could very well affect the speed of Internet service like latency error, signal loss, proximity of network equipment, etc.” Globe Telecoms and Bayantel is working closely with the NTC to identify the areas for improvement and validate the test results.
Despite failing the test, Bayantel, along with the other ISP tested were within the standard parameters of the 256 kbps minimum connection speed for a fixed-line broadband services set by NTC.
Actual testing of fixed broadband speeds will be conducted in October, according to the NTC Director. "It will be twice a week then we will get the average of the tests per month. If we find out that a telco has been advertising a certain service as broadband but the speed is less than 256 kbps, we can file a complaint or anyone can go to DTI (Department of Trade and Industry) to file a complaint as it is considered false advertising," Cabarios said.